1. Restart your pi by unplugging power from it and then plugging it back in. See if this fixes the issue.


2. If it is connected to the internet via cable, make sure the cable is connected properly. If it is using Wi-Fi, try connecting it temporarily via cable to see if it comes online.


Via your browser


Open your browser and go to

http://IP-of-Pi:8754

Make sure to replace IP-of-Pi in the above URL with the actual IP address of your raspberry pi. If you have the correct IP address, you should see something like this




Go to SETTINGS and make sure your configuration is correct:


Config for Pi24

Config for Piaware


You can also check your logs by clicking on "Show logs" to see if any errors are occurring.

If you need help from FR24 support, please make sure to include a screenshot of SETTINGS and SHOW LOGS. This will significantly speed up the troubleshooting.



VIA SSH

(How to SSH)


Config for Pi24

Config for Piaware

i. Open the configuration file

cat /etc/fr24feed.ini

ii. Check logs

journalctl -u fr24feed -n 50
If you need help from FR24 support, please include the output of the above two commands in your email.