Flightradar24 Support center

Web/App 1

• Planes are only visible after departing or suddenly disappear when landing

Flight Tracking 37

• Why are some aircraft shown as blue, yellow or red on the map?
• Why does the aircraft’s trail change colour?
• I was following an aircraft when it suddenly disappeared, why?
• How to view a single flight playback from the Flightradar24 app?
• I own an aircraft but I cannot see it on Flightradar24. What can I do to have it displayed on Flightradar24?

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Subscriptions 13

• How can I manage my subscription (upgrade, cancel)?
• How can I purchase a Flightradar24 subscription on Flightradar24.com?
• How does the free trial work?
• How often will I be charged?
• What forms of payment do you accept?

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Aircraft photos 3

• Why is Flightradar24 showing an incorrect photo of an aircraft?
• I uploaded a photo of an aircraft to Jetphotos, why is it not showing on Flightradar24?
• Where do the photos of aircraft displayed on Flightradar24 come from?

Other 8

• Issue with advertisement
• How can I delete my account?
• I have an active subscription but I still see ads, why?
• Technical prerequisites for the usage of the FR24 service
• Android - I am unable to connect to Flightradar24

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MyFlightradar24 3

• Download MyFlightradar24 flight history
• Upload flights via CSV
• What can I do if an airport in MyFlightradar24 is missing?

Build your own hardware 19

• How to enable auto updates in Pi24
• How to SSH into a pi?
• How to upgrade FR24 data sharing software (fr24feed) on Raspberry Pi (RPI) to the latest version
• How should my configuration file look like when using Pi24 image?
• How to share data from piaware?

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Flightradar24 provided hardware 20

• Online - no data. Why does my stats page show this?
• Basic receiver troubleshooting check
• What to think of when installing the ADS-B antenna
• Receiver data usage
• Are any locations given priority?

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Documentation 5

• The Flightradar24 Receiver - Documentation for download
• ADS-B Antenna - Documentation for download
• Installation Guide For The Flightradar24 Receiver - Documentation for download
• Data Sharing Software Manual - Documentation for download
• How to build and set up a Flightradar24 ADS-B receiver - Video