Flightradar24 Support center

Web/App 2

• Planes are only visible after departing or suddenly disappear when landing
• 3D not working

Data sharing 0

Flight tracking 48

• Why are some aircraft shown as yellow or red on the map?
• Why does the aircraft’s trail change colour?
• How can I find the "Most tracked flights" on the mobile app?
• What do the colors next to flight status mean?
• How can I find flights?

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Subscriptions 14

• How can I cancel / manage my Silver/Gold/Business subscription?
• Can I use my subscription on multiple devices and platforms?
• How does the free trial work?
• How can I purchase a Flightradar24 subscription on Flightradar24.com?
• How can I upgrade my subscription?

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Aircraft photos 3

• Why is Flightradar24 showing an incorrect photo of an aircraft?
• I uploaded a photo of an aircraft to Jethotos, why is it not showing on Flightradar24?
• Where do the photos of aircraft displayed on Flightradar24 come from?

Other 24

• How can I delete my account?
• Map information incorrect
• GPS jamming - what is it and where can I see the updated map?
• Android - I am unable to connect to Flightradar24
• How to contribute aircraft data updates on Flightradar24

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MyFlightradar24 3

• Download MyFlightradar24 flight history
• ​​​​Can I upload flights via CSV?
• What can I do if an airport in MyFlightradar24 is missing?

Build your own hardware 22

• How to upgrade FR24 data sharing software (fr24feed) on Raspberry Pi (RPI) to the latest version
• How should my configuration file look like when using Pi24 image?
• How to SSH into a Pi?
• How to share data from PiAware?
• How to share UAT data (North America only)

View all 22

Flightradar24 provided hardware 21

• Online - no data. Why does my stats page show this?
• Basic receiver troubleshooting check
• Instructions for returning/installing a FR24 receiver
• Receiver data usage
• Are any locations given priority?

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Documentation 7

• Data Sharing Software Manual - Documentation for download
• Installation Guide For The Flightradar24 Receiver - Documentation for download
• The Flightradar24 Receiver - Documentation for download
• How To Build And Set Up A Flightradar24 ADS-B Receiver - Video
• ADS-B Antenna - Documentation for download

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Flightradar24 API FAQ 13

• How do I cancel my FR24 API subscription?
• Can I test the API before purchasing a subscription?
• What different types of API subscriptions are available?
• Where can I find more details about the API?
• Where can I get answers to technical questions regarding the API?

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Flightradar24 API documentation 2

• Flightradar24 API documentation
• Open API specification file for download

General 9

• Aircraft flying not visible in SkyCards
• Area with limited air traffic
• SkyCards app status
• What are items and how often do you receive them?
• Earn coins

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