Flightradar24 Support center
Enter your search term here...
New support ticket
Check ticket status
Planes are only visible after departing or suddenly disappear when landing
Issues with 3D view
Aircraft tracked by satellite no longer displayed with blue icons
Flightradar24 Web / App
Why are some aircraft shown as yellow or red on the map?
Why does the aircraft’s trail change colour?
I was following an aircraft when it suddenly disappeared, why?
How can I find the "Most tracked flights" on the mobile app?
What do the colors next to flight status mean?
View all 42
How can I manage my subscription (upgrade, cancel)?
How can I purchase a Flightradar24 subscription on Flightradar24.com?
How does the free trial work?
How often will I be charged?
Can I use my subscription on multiple devices and platforms?
View all 14
Why is Flightradar24 showing an incorrect photo of an aircraft?
I uploaded a photo of an aircraft to Jetphotos, why is it not showing on Flightradar24?
Where do the photos of aircraft displayed on Flightradar24 come from?
Issue with advertisement
How can I delete my account?
I have an active subscription but I still see ads, why?
Technical prerequisites for the usage of the FR24 service
Android - I am unable to connect to Flightradar24
View all 13
Download MyFlightradar24 flight history
Can I upload flights via CSV?
What can I do if an airport in MyFlightradar24 is missing?
Flightradar24 Data Sharing
Build your own hardware
How to upgrade FR24 data sharing software (fr24feed) on Raspberry Pi (RPI) to the latest version
How to enable auto updates in Pi24
How to SSH into a pi?
How should my configuration file look like when using Pi24 image?
How to share data from piaware?
View all 21
Flightradar24 provided hardware
Online - no data. Why does my stats page show this?
Basic receiver troubleshooting check
Receiver data usage
Are any locations given priority?
Instructions for returning/installing a FR24 receiver
View all 20
The Flightradar24 Receiver - Documentation for download
ADS-B Antenna - Documentation for download
Installation Guide For The Flightradar24 Receiver - Documentation for download
Data Sharing Software Manual - Documentation for download
The Flightradar24 Feeder Statistics - Documentation for download
View all 7