Flightradar24 Support center
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Knowledge base
Known Issues
Web/App
1
No known issues at the moment
Flightradar24 Web / App
Flight Tracking
36
Why are some aircraft shown as blue, yellow or red on the map?
Why does the aircraft’s trail change colour?
I was following an aircraft when it suddenly disappeared, why?
How to view a single flight playback from the Flightradar24 app?
I own an aircraft but I cannot see it on Flightradar24. What can I do to have it displayed on Flightradar24?
View all 36
Subscriptions
10
How can I manage my subscription (upgrade, cancel)?
How can I purchase a Flightradar24 subscription on Flightradar24.com?
How does the free trial work?
How often will I be charged?
What forms of payment do you accept?
View all 10
Aircraft photos
3
Why is Flightradar24 showing an incorrect photo of an aircraft?
I uploaded a photo of an aircraft to Jetphotos, why is it not showing on Flightradar24?
Where do the photos of aircraft displayed on Flightradar24 come from?
Other
6
How can I delete my account?
I have an active subscription but I still see ads, why?
Technical prerequisites for the usage of the FR24 service
How can I find my bookmarks?
Android - I am unable to connect to Flightradar24
View all 6
MyFlightradar24
3
Download MyFlightradar24 flight history
Upload flights via CSV
What can I do if an airport in MyFlightradar24 is missing?
Flightradar24 Data Sharing
Build your own hardware
19
How to enable auto updates in Pi24
How to SSH into a pi?
How to upgrade FR24 data sharing software (fr24feed) on Raspberry Pi (RPI) to the latest version
How should my configuration file look like when using Pi24 image?
Can I just see the data/aircraft my receiver is uploading?
View all 19
Flightradar24 provided hardware
19
Online - no data. Why does my stats page show this?
Are any locations given priority?
GPS issues
Basic receiver troubleshooting check
Receiver data usage
View all 19
Documentation
2
ADS-B Antenna - Documentation for download
How to build and set up a Flightradar24 ADS-B receiver - Video