Flightradar24 Support center

Web/App 1

• Account issues

Flight Tracking 32

• How does Flightradar24 work?
• Why are some aircraft shown as blue, yellow or red on the map?
• Why does the aircraft’s trail change colour?
• I was following an aircraft when it suddenly disappeared, why?
• I own an aircraft but I cannot see it on Flightradar24. What can I do to have it displayed on Flightradar24?

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Subscriptions 9

• How can I purchase a Flightradar24 subscription on Flightradar24.com?
• How can I manage my subscription (upgrade, cancel)?
• How does the free trial work?
• How often will I be charged?
• What forms of payment do you accept?

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Aircraft photos 3

• Why is Flightradar24 showing an incorrect photo of an aircraft?
• I uploaded a photo of an aircraft to Jetphotos, why is it not showing on Flightradar24?
• Where do the photos of aircraft displayed on Flightradar24 come from?

Other 3

• Technical prerequisites for the usage of the FR24 service
• I have an active subscription but I still see ads, why?
• How can I delete my account?

MyFlightradar24 3

• Download MyFlightradar24 flight history
• Upload flights via CSV
• What can I do if an airport in MyFlightradar24 is missing?

Build your own hardware 15

• Can I just see the data my receiver is uploading?
• Complimentary business subscription when sharing data
• How should my configuration file look like when using Pi24 image?
• How to update coordinates
• How can I build my own antenna?

View all 15

Flightradar24 provided hardware 18

• Online - no data. Why does my stats page show this?
• Are any locations given priority?
• GPS issues
• Basic receiver troubleshooting check
• Receiver data usage

View all 18