Why do I see ads on the webpage and app?
BASIC users and users not logged into a paid account will see ads on our webpage and in the app. This helps us provide parts of our experience and features for free to all users, now and in the future.
Behind the app is a dedicated team of more than 80 employees. The revenue from ads helps cover operating costs and supports additional features, such as weather data and aeronautical charts, which are sourced from paid third-party services.
What if I encounter problematic ads?
Ads are delivered in bulk from various providers, and while we have a rigorous screening process, some ads may not function as intended. Examples of problematic ads include:
Ads without a visible option to close.
Ads with unexpected sound.
Video ads that fill the entire screen without showing a close (“X”) button after a while.
Frequent pop-up ads that appear excessively during a session.
How to report problematic ads
If you encounter any issues like those described above, please contact our support team with a screenshot of the ad in question. You can report it here. Once reported and if we can identify, we will work to block the ad and ensure it no longer appears.
Thank you for your understanding
We appreciate your help in identifying and reporting problematic ads. Please know that such issues are not intentional, and we strive to provide the best experience for all users.