Flightradar24 Support center
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Knowledge base
Known issues
Web/App
1
Planes are only visible after departing or suddenly disappear when landing
Data sharing
0
Flightradar24 Web / App
Flight tracking
46
Why are some aircraft shown as yellow or red on the map?
Why does the aircraft’s trail change colour?
How can I find the "Most tracked flights" on the mobile app?
What do the colors next to flight status mean?
How can I find flights?
View all 46
Subscriptions
14
How can I cancel / manage my Silver/Gold/Business subscription?
Can I use my subscription on multiple devices and platforms?
How does the free trial work?
How can I purchase a Flightradar24 subscription on Flightradar24.com?
How can I upgrade my subscription?
View all 14
Aircraft photos
3
Why is Flightradar24 showing an incorrect photo of an aircraft?
I uploaded a photo of an aircraft to Jetphotos, why is it not showing on Flightradar24?
Where do the photos of aircraft displayed on Flightradar24 come from?
Other
21
How can I delete my account?
GPS jamming - what is it and where can I see the updated map?
Android - I am unable to connect to Flightradar24
Why 3D view doesn’t work for me?
How can I bookmark aircraft, flights, airports, and locations?
View all 21
MyFlightradar24
3
Download MyFlightradar24 flight history
Can I upload flights via CSV?
What can I do if an airport in MyFlightradar24 is missing?
Flightradar24 Data Sharing
Build your own hardware
22
How to upgrade FR24 data sharing software (fr24feed) on Raspberry Pi (RPI) to the latest version
How should my configuration file look like when using Pi24 image?
How to share UAT data (North America only)
How to enable auto updates in Pi24
How to SSH into a pi?
View all 22
Flightradar24 provided hardware
20
Online - no data. Why does my stats page show this?
Basic receiver troubleshooting check
Receiver data usage
Instructions for returning/installing a FR24 receiver
Are any locations given priority?
View all 20
Documentation
7
Data Sharing Software Manual - Documentation for download
Installation Guide For The Flightradar24 Receiver - Documentation for download
The Flightradar24 Receiver - Documentation for download
How To Build And Set Up A Flightradar24 ADS-B Receiver - Video
ADS-B Antenna - Documentation for download
View all 7
Flightradar24 API
Flightradar24 API FAQ
13
What different types of API subscriptions are available?
Where can I find more details about the API?
Where can I get answers to technical questions regarding the API?
Is my Flightradar24 account the same for the API?
What happens if I use all of my credits?
View all 13
Flightradar24 API documentation
2
Flightradar24 API documentation
Open API specification file for download