Flightradar24 provided hardware

Receiver return instructions (English, Russian, Spanish, Portuguese)
Please follow the return instructions below:  Return only the receiver (not even the power supply). ** LOCAL POST ONLY – DO NOT USE COURIER – CONTACT...
Fri, 8 Mar, 2024 at 2:19 PM
Reimbursement payment: refund time frame
If you have returned an FR24 receiver and are waiting for a refund - the payment will be processed within 5-8 banking days. Reminder: ** LOCAL POST ONL...
Thu, 10 Aug, 2023 at 4:13 PM
Screen replacement
Do note that this applies only to those receiver that have screens After you have received a replacement screen from us, check out this video with instruc...
Tue, 13 Sep, 2022 at 9:29 AM
Receiver Range has dropped
Check if the antenna is working fine and if there's no water or corrosion on the connectors/antenna/coaxial cable. Do inspect for any sort of damage to ...
Tue, 13 Sep, 2022 at 9:01 AM
Receiver online but range is very low or zero
Regardless of whether your installation is new or has been running for a while, the following applies to all   Check that the connectors are tightly conn...
Tue, 13 Sep, 2022 at 9:15 AM
I have more than one location, can I apply for all?
Yes, you are welcome to apply for all locations.   https://www.flightradar24.com/apply-for-receiver
Tue, 13 Sep, 2022 at 9:32 AM
What if I am not able to install the receiver within the promised one week after arrival?
Please inform us of the delay.
Tue, 13 Sep, 2022 at 9:31 AM
Reimbursement for shipping cost
To get reimbursed for the shipping cost, send a scanned copy or a photo of the postal receipt plus the email linked to your PayPal account to support@fr24.c...
Tue, 13 Sep, 2022 at 9:25 AM
Receiver power supply check
Please check the receiver with another power source if it is not powering up. Mostly the issue occurs with amps. It shows the correct voltage but not enough...
Tue, 13 Sep, 2022 at 9:28 AM
I have applied but have not received an answer yet? How long does it take?
It usually takes on average of 2 weeks for new applications to get processed.  After processing you will receive an email informing you of the decision tha...
Thu, 9 Mar, 2023 at 11:19 AM