Instructions for returning / installing a Flightradar24 receiver

In this article

• How to return a receiver to Flightradar24 at our cost
• Flightradar24 flight tracking receiver installation instructions
• Please find below the attached installation guide and more information about the Flightradar24 receiver for download.
• Contact options 

How to return a receiver to Flightradar24 at our cost

1. If you would like Flightradar24 to send you a prepaid return label, please raise a support ticket requesting a return label. 

The email needs to contain the following information:

    a. Name

    b. Address

    c. Mobile number

    d. Date and time for parcel pick up so the courier can come at that time.

    e. MAC address of the receiver (printed on the bottom of the receiver)

OR 

2. You can send it using local post and Flightradar24 will reimburse you for the cost. Check the article below for details:

Receiver return instructions (English, Russian, Spanish, Portuguese)

Flightradar24 flight tracking receiver installation instructions

Please find below the attached installation guide and more information about the Flightradar24 receiver for download.

Contact options 

Do not hesitate to reach out to our data sharer support team for help either by email to support@fr24.com